Support XTROVAC 320

 Quick Start Manual

 Quick Setup Video

 Troubleshoot Video

 User Manual

Frequently Asked Questions

Can I use the vacuum cleaner in in-ground pools?
Yes, the vacuum cleaner can be used in in-ground pools.

Can I use the vacuum cleaner in above-ground pools?
Yes, the vacuum cleaner can be used in above-ground pools.

What is the recommended pool size to use the vacuum cleaner?
It is recommended to use in medium-sized inground and above-ground pools.

What kind of pole is compatible with the vacuum cleaner?
Any standard telescopic pool pole with a 1.1-inch inner diameter.

How long is the vacuum cleaner working?
The XTROVAC 320 can run up to 50 mins.

Can I use the vacuum cleaner in a saltwater pool?
Yes, you can use it in a saltwater pool. Make sure all salt is dissolved before using the vacuum cleaner.

How should I store my vacuum cleaner?
Ensure the vacuum cleaner is dry and clean, and recharge the product for 4-6 hours before storing.

Can I clean algae with the vacuum cleaner?
No, the vacuum is for daily maintenance. It collects debris on the pool floor, such as leaves, sand, and dead bugs. The vacuum can also catch some algae, but it is not designed for it. To clean algae properly, you must use chemicals to shock your pool. Please ask your pool professional for more details on how to remove algae.

The vacuum cleaner does not capture debris.
The cleaner's battery can be drained, and the vacuum can be charged. The debris compartment is empty; empty it and clean the filter.

The debris escaped from the vacuum.
The nozzle flap or the filter cage could be broken. Please get in touch with our customer service for replacement parts.

The vacuum cleaner cannot be charged.
Ensure the charging plug is correctly connected to the external adaptor and pool vacuum. Refer to the instruction manual and connect the charging accessories correctly. Remove stains in the charging ports and charging base.
If the problem persists, the charging plug could be damaged, and please get in touch with our customer service for assistance.